Data protection and data safety

Data protection and data safety

The protection of the data you provide to us and their safety and confidentiality are our top principles.

We would like to explain to you at this point to what extent and for what purpose a collection and use of personal data in the context of the use of our online offer is made and how we realize the protection of your data on our website.

Collection, processing and use of personal data

You can visit our website without giving any personal information. In this case we only store access data without personal reference, for example the name of your Internet service provider, the website from which you access our website, or the name of any files requested. These data are evaluated solely for the purpose of improving our offer and do not allow any conclusion on your person.

Personal data are collected for systemic reasons, if you communicate them on the occasion of goods orders or when you register in our online shop or the use of our newsletter service.

The personal data communicated to us are collected, processed and used exclusively in accordance with the principles described in this privacy policy and in strict compliance with the provisions of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). We use the data provided by you to fulfill and process your order. The emails to our newsletter subscribers contain up-to-date information about products from ROKO Kunststoffe (roko-kunststoffe.de)

A transfer of your data to third parties only takes place if this is necessary for the provision of the respective service. For example, your data will be transmitted to the shipping company responsible for the delivery or to the financial service provider responsible for processing the payment in the amount required for order processing. Invoice claims may be assigned by us to third parties, in particular for refinancing purposes and for the purpose of simplified processing of claims. We point out that in case of assignment, in accordance with the statutory provisions, we will forward the information required for an assignment as well as the assertion of the assigned claims to the third party.

Furthermore, this website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. We have also extended the code "anonymizeIP" on this website to Google Analytics. This guarantees the masking of your IP address so that all data is collected anonymously.

On behalf of the operator of this website, Google will use this anonymised information to evaluate the use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website to the full extent.

In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by dotted under the following Link Download and install the available browser plugin. As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent Google Analytics tracking by clicking on this link click. A so-called opt-out cookie is set, which prevents the future collection of your data when visiting this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

We use Google Analytics to analyze data from double-click cookies and also AdWords for statistical purposes. If you do not want to, you can do so through the Ads Preferences Manager here deactivate.

We use Google Analytics including the features of Universal Analytics. Universal Analytics allows us to analyze the activity on our pages across devices (for example, accesses via laptop / tablet). This is made possible by the pseudonymous assignment of a user ID to a user. Such an allocation is made, for example, when you register for a customer account or log in to your customer account. However, no personal information will be forwarded to Google. Adding additional features to Google Analytics with Universal Analytics does not mean that it's limited by privacy practices such as IP masking or the browser add-on.

Personal data will be deleted by us in compliance with the tax and commercial storage periods, if the data in question are no longer required for the intended use. Insofar as you have registered or registered for permanent services of our online service (eg newsletters), your data will be deleted after your cancellation by the service concerned, taking into account possible retention periods.

Use of cookies

We use so-called "cookies", in particular to make the use of the online shop customer-friendly. Cookies are small text files that are stored permanently on your computer by your Internet browser. By using first party cookies we collect general, statistically relevant data about the visit of our website, which we do not assign to any person. This includes the date and duration of a visit to our website as well as the pages viewed by the visitor. These files allow you, for example, to showcase product recommendations tailored to your interests. For this we use information about articles and product categories that you have already looked at, searched or bought. We expect to be able to optimize our offer on our website.

Most browsers are set to automatically accept cookies. However, you can disable the persistent storage of cookies or set your browser to notify you when cookies are sent. We point out that the complete deactivation of cookies means that not all functions of this website and of any other websites used by you will be usable.

Data security

We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons. Access to customer accounts and other personal services is only possible after entering a user ID and a personal password. You should always treat your access data confidentially and close the browser window when you have finished communicating with us, especially if you share the computer with others.

In connection with your access, for the purposes of data security, our servers temporarily store data that may allow identification (eg IP address, date, time and pages viewed). An evaluation, except for statistical purposes in anonymous form, does not take place.

When transferring personal data, the so-called SSL security procedure (Secure Socket Layer) is used in conjunction with 256-bit encryption. You will see the transmission of encrypted data at the presentation of a closed key or lock icon in the lower status bar of your browser. The encryption of the connection is done with high-grade encryption (AES-256 256 bit), the key exchange with RSA 1024 bit.

Comments function

If users leave comments in our assessment module, they will save the time of their creation and the username previously chosen by the site visitor. This is for our security, as we may be prosecuted for any illegal content on our website, even if created by users.

Newsletter

When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by email about circumstances relevant to the service or registration (such as changes to the newsletter offer or technical conditions).

For an effective registration we need a valid e-mail address. In order to verify that an application is actually made by the owner of an e-mail address, we use the "Double opt-in" procedure. For this purpose we record the order of the newsletter, the dispatch of a confirmation mail and the receipt of the requested answer. Further data is not collected. The data will be used exclusively for the newsletter and will not be passed on to third parties.

The consent to the storage of your personal data and their use for the newsletter can be revoked at any time. Each newsletter has a link to it. In addition, you can unsubscribe from this website at any time or inform us of your request via the contact option indicated at the end of this Privacy Notice.

Contact form

If you contact us by e-mail, contact form or "question about article" button, the information you provide will be stored for the purpose of processing the request as well as for possible follow-up questions.

Social Plugins

We offer you the possibility of using so-called "social media buttons" on our website. To protect your data, we rely on the solution "Shariff" in the implementation. As a result, these buttons are integrated on the website only as a graphic that contains a link to the corresponding website of the button provider. By clicking on the graphic you will be redirected to the services of the respective provider. Only then will your data be sent to the respective provider. Unless you click on the graphic, there will be no exchange between you and the providers of the social media buttons. Information about the collection and use of your data in the social networks can be found in the respective terms of use of the respective providers. More information about the Shariff solution can be found here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

We have integrated the social media buttons of the following companies on our website:

Facebook Inc. (1601 S. California Ave - Palo Alto - CA 94304 - USA)
Twitter Inc. (795 Folsom St. - Suite 600 - San Francisco - CA 94107 - USA)
Whatsapp Inc.
(1601 Willow Road - Menlo Park - California 94025 Vereinigte Staaten von Amerika)
LinkedIn Corporation (2029 Stierlin Court - Mountain View - CA 94043 - USA)

Your rights to information, correction, suspension, cancellation and opposition

You have the right to receive information about your personal data stored by us at any time. Likewise, you have the right to correction, blocking or, apart from the prescribed data storage for business transactions, deletion of your personal data. Please contact our data protection officer. The contact details can be found at the bottom.

For a data lock to be taken into account at all times, these data must be stored in a lock file for control purposes. You can also request the deletion of the data, as long as there is no legal archiving obligation. As far as such an obligation exists, we lock your data on request.

You can make changes or revoke your consent by notifying us with effect for the future.

Change of our privacy policy

We reserve the right to change this Privacy Policy from time to time to ensure that it complies with current legal requirements or to implement changes to our services in the Privacy Policy, such as: For example, when introducing new services. Your new visit will be subject to the new privacy policy.

Links to other websites

Affected rights, privacy issues and contact persons

According to the Federal Data Protection Act you have a right to free information about your stored data as well as a right to correction, blocking or deletion of this data.

For questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as revocation of granted consent as well as other problems or questions about data protection, please contact kontakt@roko-kunststoffe.de or our data protection officer at:

ROKO Kunststoffe
Mr. Dirk Holste

Hauptstr.17-19
55120 Mainz

Deutschland
Tel. +49 (0) 6131 - 886 8887
Fax +49 (0) 6131 -901 5309

E-Mail: datenschutz@roko-kunststoffe.de